Senior HR & OD Consultant | Leadership Development Expert | AI-Driven HR Solutions Specialist
Dynamic and results-driven Senior HR Leader with over 18 years of experience across diverse industries, including banking, education, telecommunications, Energy,public sector and service sectors. Proven expertise in Talent Acquisition, Leadership Development, Organizational Development (OD), and AI-enabled HR solutions.
Renowned for pioneering HR strategies that drive employee engagement, retention, and operational excellence. A natural facilitator and trainer, Dr. Nuzhat has delivered impactful training programs in Human Resources, Soft Skills, Change Management, Personal Development, and Career Counseling. Her passion for learning and innovation ensures she consistently brings fresh perspectives to her work.
As a skilled Digital Creator and AI Enthusiast, she excels in producing engaging newsletters, visual content, and leveraging platforms like Canva for impactful communication. She actively participates in training sessions, workshops, and conferences to explore cutting-edge ideas in HR, Change Management, and Organizational Behavior.
Dr. Nuzhat is the Convenor of the Youth Council at the Marketing Association of Pakistan (MAP) and a Director at the Kishwar Tony Peace Foundation Canada. She also serves as a Board of Trustees member at the Lahore HR Forum, furthering her commitment to shaping the future of HR and organizational development.
AREAS OF EXPERTISE
HR & Organizational Development
- Talent Acquisition & Employer Branding
- Strategic Workforce Planning
- Learning & Development Program Design
- Employee Engagement & Retention
- HR Policy Formulation & Implementation
- Performance Management Systems
- Succession Planning & Leadership Development
- Change Management & Organizational Restructuring
- HRIS & ERP System Implementation
- AI-Driven Talent Analytics
Digital Creation & AI Integration
- Monthly & Weekly Newsletter Creation
- Digital media handling
- Designing Engaging Visual Content Using Canva
- Crafting Data-Driven Dashboards
- AI-Powered Chatbot Development for Employee Queries
- Editing & Storyboarding for Video Content
- Email Marketing Campaigns
Lead Customer Experience Team
- Building and Managing High-Performing Teams
- Developing Customer-Centric Strategies
- Implementing Advanced Tools and Technology
- Monitoring and Analyzing Customer Feedback
- Designing Tailored Customer Journeys
General Management & Volunteering
- Strategic Planning & Organizational Growth
- Mentoring & Counseling Youth and Women Leaders
- Public Speaking & Workshop Facilitation
- Volunteering for Nonprofit Initiatives (e.g., Rotary Club, SOS Village)
- LHRF Board Membership & Committee Leadership
Training and Coaching Topics
- Leadership Skills
- Business Administration & Controlling
- Team Building & Development
- Organization Culture/Organization Politics
- Eagle Management
- Work Life Balance
- Anger Management
- Coaching And Mentoring
- Be Happy and Effective at Work
- Knowing Me- Discover Yourself
- Presentation & Negotiation – Coaching and Training
- Student/Family Counceling
- HR functions Training
- Managing your self
- Motivating and Inspiring
- Grooming & Business Etiquette
- Monkey Management
- Conflict Resolution
- Happiness of Life
- Business Ethics
- Increasing Your Happiness
- Managing Sexual Harassment at workplace
- Improve Employee Attitude and behavior at workplace
- Customer Orientation/ Employee Orientation
- ERP/ HRIS Modules /AI /Chatgpt
EDUCATION
- Doctorate of Philosophy (h) (Management) – Royal American University, USA
- MS/MPhil (Project Management) – University of Lahore, 2018
- Master’s in Marketing (MIS) – Punjab University, Lahore, 2005
- Bachelor’s in Computer Science (BCS) – AIOU Islamabad, 2003
MEMBERSHIPS & VOLUNTARY WORK
- General Secretary & Trainer, Rotary Club of Lahore Pearl
- Convenor, Youth Council, MAP Pakistan
- Member, Women Chamber of Commerce & Industry
- Voluntary Editor, Manager Today
- Member, Organizing Committees for National and International Conferences